Privacy Policy
Information We Collect
We collect personal and quote-related information that you voluntarily provide when you request an insurance quote, contact us, or use our website. The information allows us to compare coverage options, prepare accurate quotes, and communicate with you about your insurance needs.
Personal Identifiers & Contact Details
• Full name
• Home, mailing, and property addresses
• Prior address (if less than 5 years at current address)
• Phone numbers (cell and/or home)
• Email address
• Date of birth
• Marital status
• Homeownership status
• Preferred method of contact (email, phone, or both)
Homeowners Insurance Quote Information
• Whether the home is a new purchase
• Occupancy type (primary, secondary, rental, or seasonal)
• Move-in or vacancy details (if under construction)
• Property address and ownership type
• Foundation type (basement, crawlspace, slab, etc.)
• Basement and kitchen details
• Heating type (gas, oil, electric, or other)
• Oil tank location
• Year plumbing, electrical, roof, and water systems were updated or installed
• Central air conditioning and alarm system details
• Solar panel ownership or lease information
• Pets on property (type, breed, and bite history)
• Pools, trampolines, or other structures
• Daycare or business conducted at home
• Current insurance carrier and expiration date
• Whether the home is for sale or under construction
• Items to schedule (jewelry, fine art, or valuables)
• Property details (year built, square footage, stories, family type, house style, roof material, bathrooms, garage, and construction type)
• Uploaded copy of current policy or additional comments
Landlord (House Rented to Others)
• Name, date of birth, address, email, and phone number
• Primary residence and rental property addresses
• Number of families or units in rental home
• Type of heating system (gas, oil, etc.)
• Oil tank location (in ground, basement, above ground, or crawlspace)
• Foundation type (basement, crawlspace, slab, or raised)
• Basement details (finished, unfinished, or partial)
• Sewer or cesspool type
• Construction type (frame, masonry, or mixed)
• Trampoline or other property features
• Tenant business activities (such as daycare)
• Tenant pets and breed details
• Current insurance company
• Property style, year built, square footage, and garage
• Year roof, plumbing, electrical, and heating systems updated
• Whether the house is for sale
• Prior claims or losses within the last 5 years
Auto Insurance Quote Information
• Name, address, email, and phone number
• Prior address (if less than 5 years at current address)
• Vehicle details (year, make, model, VIN)
• Vehicle ownership type (owned, leased, or financed)
• Primary use of vehicle (commute, business, or pleasure)
• Commute distance and mileage
• Number of vehicles and years owned
• Requested coverages and deductibles (liability, comprehensive, collision, towing, rental, glass, SUM, OBEL, property damage)
• Rideshare or delivery use
• Driver details (name, date of birth, license number and state, relationship to insured, age first licensed, education level, defensive driver or driver’s ed courses, student discount questions, and distance-from-school details)
• Number of drivers and any prior tickets, claims, or accidents
• Prior insurance carrier and lapse details
Umbrella Insurance Quote Information
• Name and property address
• Amount of umbrella coverage requested
• Number of residential, rental, or other owned properties
• Number of owned vehicles, boats, or motor homes
• Number of household drivers
• Driver details (name, date of birth, age first licensed, accident or violation history)
• Boat and recreational vehicle details (make, model, length, horsepower, and speed)
• Prior claims or liability losses
• Contact information and additional comments
Boat Insurance Quote Information
• Name, mailing address, phone number, and email
• Homeownership status
• Boat details (year, make, model, hull ID, length, hull material)
• Number of motors and total horsepower
• Propulsion type (inboard, outboard, jet, etc.)
• Modifications or performance enhancements
• Maximum speed and whether trailered
• Trailer coverage and market value
• Watercraft market value
• Year purchased and ownership status
• Boat storage locations (in and off season)
• Boat/PWC use (pleasure, business, or other)
• Number of owners and operator details (name, DOB, license info, safety course completion, years of boating experience, accident or violation history)
• Requested coverages (bodily injury, property damage, uninsured boater, medical payments, physical damage, comprehensive and collision deductibles)
• Waters navigated and distance
• Comments or additional notes
Flood Insurance Quote Information
• Name, address, phone number, and email
• Whether the address is a primary or secondary residence
• Primary and property addresses
• Type of foundation (basement, crawlspace, slab, etc.)
• Basement condition (finished or unfinished)
• Occupancy type (owner, tenant, or seasonal)
• Number of families in the property
• Flood history (whether location has had prior flood losses)
• Comments or additional details provided
Insurance History
• Current and prior insurance carriers and policy status
• Prior losses, claims, or lapses (if disclosed)
• How you heard about our agency
Additional Underwriting Data
For certain lines of insurance, such as auto, homeowners, or landlord coverage, we or our partner carriers may request additional underwriting information to verify eligibility and provide accurate rates. This may include:
• Motor Vehicle Reports (MVR) – driving history information obtained from state motor vehicle agencies.
• CLUE (Comprehensive Loss Underwriting Exchange) Reports – prior insurance claim history associated with you or the insured property, provided by LexisNexis or similar reporting agencies.
These reports are used solely for underwriting and rating purposes. They are requested only after you provide consent through our quote forms or during the application process. We do not share or store this information for any marketing or unrelated purpose.
Technical Data (collected automatically)
• IP address, browser type, and device information
• Pages visited and form submission activity
• Cookies and analytics data used to improve website performance and security
You can control cookies in your browser settings. Disabling cookies may affect some website features.
What We Do NOT Collect Online
• We do not collect Social Security numbers, credit card numbers, or bank account details through our website forms.
Additional Information
If you contact us by phone, email, or in person, we may collect any additional details you voluntarily provide so we can prepare quotes, issue policies, or comply with carrier and state requirements.
If you have any questions about this Privacy Policy or how your information is handled,
Please contact us at:
The Town Agency, Inc.
1205 Franklin Ave., Suite 102
Garden City, NY 11530
Phone: (516) 294-1000
Email: info@thetownagency.com